Privacy Policy

This policy explains what personal information Smart Building Engineering ("SBE", "we") collects through smartbuildingengineering.com, why we collect it and how we protect it.

What we collect

Enquiries. When you send an enquiry we collect your name, phone or WhatsApp number, optional email address, the type of enquiry and your message.
WhatsApp and email. If you contact us directly, we receive the details you share in that conversation.
Technical data. Our server records basic information such as your IP address, browser type and the pages requested, to keep the website secure and working.

Course purchases and student accounts are handled by our training platform, which has its own privacy policy. We never see or store your card or bank details.

Why we use it

To reply to your enquiry and prepare quotations or proposals.
To deliver the services or courses you ask for.
To keep the website secure and prevent spam and misuse.
To send occasional updates about our services or courses, only if you have agreed. You can opt out at any time.

Cookies

The website uses one essential cookie to keep the enquiry form secure. We do not use advertising or tracking cookies.

Sharing

We do not sell or rent your personal information. We share it only with service providers who help us run the website and our business (such as our hosting and email providers), and when the law requires it.

Storage and security

Your information is stored on secure servers with encrypted connections, restricted access and regular updates. We keep enquiries only as long as needed to respond and for our business records, then delete them.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or withdraw consent for marketing, in line with India's Digital Personal Data Protection Act, 2023 and other applicable laws. Email us and we will respond within a reasonable time.

Contact and grievances